Community Supported Care for Pennsylvania’s Future
Learn MoreWilliam Penn Human Services (WPHS) is a Pennsylvania nonprofit collaborating with individuals, families, and communities to design and champion Community Supported Care, a purpose-built, person-centered system that reimagines care delivery and funding. WPHS is committed to quality, equity, and self-determination, with self-advocates and families serving in leadership roles. By leveraging local expertise and innovative strategies, WPHS aims to eliminate service waitlists, raise wages for Direct Support Professionals, and ensure whole-person care through integrated, community-rooted solutions. With a steadfast focus on outcomes, WPHS is leading Pennsylvania and potentially the nation toward a stronger, more inclusive future for people with ID/A.

Our Model
The Community Supported Care Model is a purpose-built approach designed to transform how individuals with intellectual and developmental disabilities (IDD), including autism (ID/A) and their families receive support. Grounded in a strong quality framework, the model emphasizes person-centered outcomes and systemic change, with governance that intentionally includes voices with lived experience. It enhances service navigation through highly skilled teams of Service Navigators who coordinate across physical and behavioral health, dental, pharmacy, and social determinants of health, including waiver services. The model incorporates flexible, “in lieu of” Medicaid service definitions to better meet the needs of people with complex medical and behavioral challenges. It also preserves provider choice by ensuring individuals can remain with their current ID/A service providers while expanding access to a broader, integrated network of care.
Our Members
WPHS is an organization, created by more than 40 of Pennsylvania’s leading intellectual disability and autism service providers, intended to envision and propose system redesign that puts the individual, their family, and their providers at the center of decision making for the individual’s whole health, more precisely define the state’s annual financial liability, and over time to generate savings to reinvest in community supported services.